Legal
Privacy Policy
How Crown Science Education collects, uses, and protects your personal information.
Last updated: 16 February 2026
1. Introduction
Crown Science Education ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational services and website.
We are a data controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take our responsibilities under data protection legislation seriously, particularly when handling information about children and young people.
2. Who We Are
Data Controller:
Crown Science Education
Leeds, United Kingdom
Email: taiwoteaching@gmail.com
Phone: +44 7737 571541
3. Information We Collect
We collect and process the following types of personal information:
3.1 Student Information
- Full name and date of birth
- Academic year and current educational level
- Subject interests and learning goals
- Academic performance and progress records
- Learning preferences and educational needs
- Session attendance and participation records
3.2 Parent/Guardian Information
- Full name and contact details (email, phone number)
- Billing address and payment information
- Relationship to student
- Communication preferences
3.3 Consultation and Enquiry Data
- Information provided in consultation booking forms
- Questions, concerns, or specific educational requirements
- Preferred contact methods and availability
3.4 Technical Information
- IP address and browser type
- Device information and operating system
- Website usage data and navigation patterns
- Cookies and similar tracking technologies
4. How We Use Your Information
We use your personal information for the following purposes:
4.1 Providing Educational Services
- Delivering tutoring sessions and educational content
- Tracking student progress and academic development
- Creating personalized learning plans
- Providing access to our learning management system
- Communicating with students and parents about educational matters
4.2 Administrative Purposes
- Processing enrollments and consultation bookings
- Managing billing and payment processing
- Scheduling tutoring sessions
- Responding to enquiries and support requests
- Maintaining student and family records
4.3 Communication and Updates
- Sending progress reports and academic updates
- Providing session reminders and schedule changes
- Sharing educational resources and materials
- Sending service announcements and important notices
4.4 Legal and Safety Obligations
- Complying with legal and regulatory requirements
- Safeguarding the welfare of children and young people
- Protecting against fraud and unauthorized access
- Maintaining records for accountability and quality assurance
5. Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases for processing your personal information:
- Contract:Processing is necessary to fulfill our educational services contract with you
- Consent:Where you have given explicit consent for specific processing activities (particularly for children's data)
- Legal Obligation:Processing required to comply with legal obligations, including safeguarding duties
- Legitimate Interests:Processing necessary for our legitimate interests in operating an educational practice, provided this does not override your rights
6. Children's Privacy
We recognize that we process personal data about children and young people, and we take this responsibility extremely seriously. We implement additional safeguards to protect children's information.
Parental Consent
For students under 16 years of age, we obtain verifiable parental consent before collecting or processing personal information. Parents and guardians have the right to review, amend, or request deletion of their child's information at any time.
Data Minimization
We only collect information that is necessary for providing our educational services and ensuring the safety and progress of students.
Safeguarding
We maintain strict safeguarding policies in accordance with UK safeguarding legislation. If we become aware of any safeguarding concerns, we may be required to share information with relevant authorities, even without consent, where necessary to protect a child.
7. How We Share Your Information
We do not sell your personal information. We may share your information with the following parties:
7.1 Service Providers
We work with trusted third-party service providers who assist in delivering our services:
- Togever: Learning management system and booking platform
- Payment processors: For secure payment processing (we do not store full payment card details)
- Communication tools: Email and messaging services for parent communications
- Hosting providers: For secure data storage and website hosting
All service providers are carefully selected and required to maintain appropriate security measures and process data only as instructed by us.
7.2 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect the rights, property, or safety of Crown Science Education, our students, or others.
7.3 Safeguarding Authorities
Where we have safeguarding concerns about a child, we may share information with relevant authorities including social services, police, or educational welfare services.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our security measures include:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and updates
- Staff training on data protection and security
- Secure backup and disaster recovery procedures
- Incident response and breach notification procedures
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to maintain the highest standards of data protection.
10. Your Rights Under UK GDPR
You have the following rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you or your child.
Right to Rectification
You can request that we correct any inaccurate or incomplete information.
Right to Erasure
You can request deletion of your personal information, subject to certain legal exceptions (e.g., we may need to retain information for legal or safeguarding purposes).
Right to Restrict Processing
You can request that we limit how we use your information in certain circumstances.
Right to Data Portability
You can request to receive your personal information in a structured, commonly used format.
Right to Object
You can object to processing based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent
Where processing is based on consent, you can withdraw consent at any time.
To exercise any of these rights, please contact us at taiwoteaching@gmail.com. We will respond to your request within one month.
11. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website and understand how it is used.
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and understand how you use our site.
Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly
- Performance Cookies: Help us understand how visitors use our website
- Functional Cookies: Remember your preferences and settings
Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
12. International Data Transfers
We primarily process data within the United Kingdom. If we transfer personal information outside the UK, we ensure appropriate safeguards are in place, such as:
- Transferring to countries with adequacy decisions from the UK government
- Using standard contractual clauses approved by UK authorities
- Ensuring the recipient has appropriate data protection certifications
13. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website with a new "Last updated" date
- Sending an email notification to registered families
- Prominently displaying a notice on our website
Your continued use of our services after changes to this Privacy Policy constitutes acceptance of the updated terms.
15. Right to Complain
If you have concerns about how we handle your personal information, you have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner's Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: ico.org.uk
We would appreciate the opportunity to address your concerns directly, so please contact us first before escalating to the ICO.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We aim to respond to all enquiries within 48 hours during business days.
Privacy Policy Summary
This Privacy Policy explains how Crown Science Education collects, uses, and protects personal information about students and their families. Key points include:
- We collect information necessary to provide high-quality educational services
- We process children's data with parental consent and extra safeguards
- We comply with UK GDPR and Data Protection Act 2018
- We implement robust security measures to protect your data
- You have rights to access, correct, or delete your information
- We do not sell personal information to third parties
Important: This Privacy Policy should be read by parents/guardians before enrolling students in our services. By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.